Parents are encouraged to refer to the school’s Discipline Policy, and to seek to resolve issues with their child’s teacher if the matter relates to class or curricular activities.

All complaints should be made using the ‘MAKING A COMPLAINT’ FORM CLICK HERE. Your completed form will be directed to the Complaints officer.

The Complaints Officer will identify the nature of the complaint:

  1. If this is a child safety matter, it will be brought swiftly to the attention of a Child Safety Officer and treated accordingly.

  2. If this is an interpersonal, policy or procedural matter, it will be brought to the attention of the appropriate Head of Department or the school executive group for further attention.

  3. If this is a breach of code of conduct, law, or regulation, an investigation may be required and/or referral to external Authorities may occur.

Each complaint will be dealt with on its merits, respectfully, and according to the school’s policies. The school will respond to complainants and:

  • seek further clarification; and/or
  • advise a decision or preferred procedure; and/or
  • propose a pathway for conflict resolution.

For further information, please see the school’s Complaints Policy 

 

 

Complaint